Process and Policy

The Process

Initial Consultation Call

We will begin with a quick phone chat to discuss your project  needs and determine if Lulu Bee Marketing is right for you.

Proposal and Agreement

If all goes well during the initial consultation, we will provide you with a project   project proposal and agreement containing:
-Detailed description the scope of services
-Project cost and payment terms
-Completion schedule
-Necessary information to be provided by you in order to complete the project

Deposit

A deposit of 50% of the total project cost is required.

An invoice will be generated which will allow you to make payment via PayPal. You can also make payment via cashier's check.

Personal checks are not accepted.

 

Content Planning

We will schedule a second call or video chat  to discuss project planning and content once your deposit and signed agreement are received.

At this point is when we will discuss the style and content of the services you have requested.

For example: For landing pages, we will be discussing the purpose of the page, the look and style you prefer by looking at available designs.

If we are building a website for you, we will decide what platform will be used, the style you prefer and the page-by-page content and photos you will  need to provide.  Stock photos are available at no charge.

 

Production

Production of your project will begin immediately after the content planning call or meeting. This starts the clock on the turn time estimate.

If the project is a video, the production clock begins on the day of filming.

Drafts and Revisions

You will be presented with design options or drafts at the half way point of our project timeline. Drafts will be delivered to you either via email or a shared OneDrive or Google Drive folder.

For example, if we estimate that a flyer will have a 4 day turn time, you will be presented with the draft by day 2.

The project clock stops while we are waiting for your response or comments on drafts or needed revisions.

Project completion

The finalized project will be delivered to you upon receipt of the final payment.

An invoice will be generated which will allow you to make payment via PayPal. You can also make payment via cashier's check.

The final project will be delivered to you via email or shared OneDrive or Google Drive folder.

Any remaining alloted revisions can be  used after the final payment.

How long is the initial consultation call?
The initial call will only be 10-15 minutes.  Just long enough to determine if we are a right fit. A more extensive discussion regarding the details of the project will take place during the content planning phase of the process.
What are my payment options?
You will be required to pay a 50% deposit before we begin the project. The balance is due before the final product is delivered to you.  We accept payment through Paypal or via cashier’s check. Personal checks are not accepted.
What is your cancellation/refund policy?

We only take on a limited number of projects each month. Because of this. deposit is NON-REFUNDABLE to make sure that we are reserving the spot for someone who is serious and ready to move forward with the project

In the event that you decide to cancel your project, your deposit will be retained and you will be responsible for a prorated portion of the remaining balance based on the amount of completed work at the time of the cancellation. You will also be responsible for any expenses, fees or additional costs incurred through the date of the cancellation.

How long will it take to complete the project?
Turn times vary by project.  Each of the services lists an estimated completion time. That time is based on typical time frames. Times may vary depending on our availability and your quick response to the initial  steps of the process as well as  your cooperation in approving drafts and responding to our questions. With the exception of video projects which have to be scheduled in advance, it is possible to start production of your order on the same day the order is placed.
What's the cost of copy/script writing services?
The cost of writing copy or script for you depends on the project and the extent of the material needed. For example, the cost for writing the copy for your landing page based on information you provide would be $70 assuming a standard layout.  However, if you also need us to do research to come up with the material, then that would be billed at $75/hr billed in whole hour increments. We will discuss the cost with you during our initial consultation and proposal phases.
How are projects delivered to me?
For most projects, drafts will be delivered to you via email or shared OneDrive or Google Drive folder. Final projects will be delivered via share OneDrive or Google Drive folder. For websites and Landing page drafts, you will receive an email with a temporary URL for you to review and approve. Drafts and project variations will not be available to you once the final draft is approved. You are NOT entitled to use any of the draft versions that may have been sent to you via email or that were downloaded from the shared folder
How is the website training handled?
Your ONE  hour training session will be done via video and screen sharing through Skype (preferred) or Google Hangouts. It can also  can be done in person at your office if you are in the San Diego area.
Can a landing page be published to my domain?
Yes, You will be provided with the full HTML file that can be published to your own domain and hosting. It is also possible to set up a forward of the page domain to your own though your provider.  This won't require publishing or hosting of the page.
How will you access my ad account?

We will need to have full access to your profile and ad accounts in order to manage and/or post ads for you.

Facebook, Instagram, LinkedIn and Twitter all have the ability to give access to your profile and ad accounts to a designated user.  We will walk you through that process.

Will using a template make my project look generic?
No! The template gives us a basic frame to work from.  Your project will be customized using your content, colors, logos, typography etc.
How is my CRM integrated for lead capture?
Depending on the CRM you are using, the integration can either be direct from the landing page/ad or a conduit can be set up with will connect to your CRM. Regardless of the method, it will be necessary for you to allow up access to your CRM in order for us to set up that integration. We will walk you through the process.
What graphics are included in my video cost?
Marketing and FAQ type videos will include an animated lower third. Inclusion of your logo is also possible. Listing videos can also include property information including features, location and pricing etc. Social media and other non-animated videos will include a set amount of graphics Additional graphics or special effects are available at an additional cos

Privacy Policy

Contents:

  1. Terms of Service
  2. Privacy Policy

Terms of Service:

The following terms and conditions govern all use of the lulubeemarketing.com website and all content, services and products available at or through the website (taken together, the Website). The Website is owned and operated by Lulu Bee Marketing ("Lulu Bee Marketing"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Lule Bee Marketing's Privacy Policy) and procedures that may be published from time to time on this Site by Lulu Bee Marketing (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Lulu Bee Marketing, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

  1. Your lulubeemarketing.com Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Lulu Bee Marketing may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Lulu Bee Marketing liability. You must immediately notify Lulu Bee Marketing of any unauthorized uses of your blog, your account or any other breaches of security. Lulu Bee Marketing will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
  2. Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, "Content"), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
    • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
    • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
    • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
    • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
    • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
    • the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
    • your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
    • your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog's URL or name is not the name of a person other than yourself or company other than your own; and
    • you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by Lulu Bee Marketing or otherwise.

    By submitting Content to Lulu Bee Marketing for inclusion on your Website, you grant Lulu Bee Marketing a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, Lulu Bee Marketing will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

    Without limiting any of those representations or warranties, Lulu Bee Marketing has the right (though not the obligation) to, in Lule Bee Marketing's sole discretion (i) refuse or remove any content that, in Lule Bee Marketing's reasonable opinion, violates any Lulu Bee Marketing policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Lule Bee Marketing's sole discretion. Lulu Bee Marketing will have no obligation to provide a refund of any amounts previously paid.

  3. Payment and Renewal.
    • General Terms.
      By selecting a product or service, you agree to pay Lulu Bee Marketing the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
    • Automatic Renewal.
      Unless you notify Lulu Bee Marketing before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time by submitting your request to Lulu Bee Marketing in writing.
  4. Services.
    • Fees; Payment. By signing up for a Services account you agree to pay Lulu Bee Marketing the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. Lulu Bee Marketing reserves the right to change the payment terms and fees upon ten (10) days prior written notice to you. Services can be canceled by you at anytime on ten (10) days written notice to Lulu Bee Marketing.
    • Support. If your service includes access to priority email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Lulu Bee Marketing to respond within one business day) concerning the use of the VIP Services. "Priority" means that support takes priority over support for users of the standard or free lulubeemarketing.com services. All support will be provided in accordance with Lulu Bee Marketing standard services practices, procedures and policies.
  5. Responsibility of Website Visitors. Lulu Bee Marketing has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, Lulu Bee Marketing does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Lulu Bee Marketing disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
  6. Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which lulubeemarketing.com links, and that link to lulubeemarketing.com. Lulu Bee Marketing does not have any control over those non-Lulu Bee Marketing websites and webpages, and is not responsible for their contents or their use. By linking to a non-Lulu Bee Marketing website or webpage, Lulu Bee Marketing does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Lulu Bee Marketing disclaims any responsibility for any harm resulting from your use of non-Lulu Bee Marketing websites and webpages.
  7. Copyright Infringement and DMCA Policy. As Lulu Bee Marketing asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by lulubeemarketing.com violates your copyright, you are encouraged to notify Lulu Bee Marketing in accordance with Lule Bee Marketing's Digital Millennium Copyright Act ("DMCA") Policy. Lulu Bee Marketing will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Lulu Bee Marketing will terminate a visitor's access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Lulu Bee Marketing or others. In the case of such termination, Lulu Bee Marketing will have no obligation to provide a refund of any amounts previously paid to Lulu Bee Marketing.
  8. Intellectual Property. This Agreement does not transfer from Lulu Bee Marketing to you any Lulu Bee Marketing or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Lulu Bee Marketing. Lulu Bee Marketing, lulubeemarketing.com, the lulubeemarketing.com logo, and all other trademarks, service marks, graphics and logos used in connection with lulubeemarketing.com, or the Website are trademarks or registered trademarks of Lulu Bee Marketing or Lule Bee Marketing's licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Lulu Bee Marketing or third-party trademarks.
  9. Advertisements. Lulu Bee Marketing reserves the right to display advertisements on your blog unless you have purchased an ad-free account.
  10. Attribution. Lulu Bee Marketing reserves the right to display attribution links such as 'Blog at lulubeemarketing.com,' theme author, and font attribution in your blog footer or toolbar.
  11. Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
  12. Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers ("ICANN"), including their Registration Rights and Responsibilities.
  13. Changes. Lulu Bee Marketing reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Lulu Bee Marketing may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
  14. Termination. Lulu Bee Marketing may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your lulubeemarketing.com account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by Lulu Bee Marketing if you materially breach this Agreement and fail to cure such breach within ten (10) days from Lule Bee Marketing's notice to you thereof; provided that, Lulu Bee Marketing can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  15. Disclaimer of Warranties. The Website is provided "as is". Lulu Bee Marketing and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Lulu Bee Marketing nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
  16. Limitation of Liability. In no event will Lulu Bee Marketing, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Lulu Bee Marketing under this agreement during the twelve (12) month period prior to the cause of action. Lulu Bee Marketing shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
  17. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the Lulu Bee Marketing Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
  18. Indemnification. You agree to indemnify and hold harmless Lulu Bee Marketing, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
  19. Miscellaneous. This Agreement constitutes the entire agreement between Lulu Bee Marketing and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Lulu Bee Marketing, or by the posting by Lulu Bee Marketing of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the State of California, USA, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in San Diego County, USA. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in San Diego CA , in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Lulu Bee Marketing may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

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Privacy Policy:

Lulu Bee Marketing ("Lulu Bee Marketing") operates lulubeemarketing.com and may operate other websites. It is Lule Bee Marketing's policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Lulu Bee Marketing collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Lule Bee Marketing's purpose in collecting non-personally identifying information is to better understand how Lule Bee Marketing's visitors use its website. From time to time, Lulu Bee Marketing may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Lulu Bee Marketing also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on lulubeemarketing.com blogs/sites. Lulu Bee Marketing only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Lule Bee Marketing's websites choose to interact with Lulu Bee Marketing in ways that require Lulu Bee Marketing to gather personally-identifying information. The amount and type of information that Lulu Bee Marketing gathers depends on the nature of the interaction. For example, we ask visitors who sign up at lulubeemarketing.com to provide a username and email address. Those who engage in transactions with Lulu Bee Marketing are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Lulu Bee Marketing collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Lulu Bee Marketing. Lulu Bee Marketing does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Lulu Bee Marketing may collect statistics about the behavior of visitors to its websites. Lulu Bee Marketing may display this information publicly or provide it to others. However, Lulu Bee Marketing does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Lulu Bee Marketing discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Lule Bee Marketing's behalf or to provide services available at Lule Bee Marketing's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Lule Bee Marketing's websites, you consent to the transfer of such information to them. Lulu Bee Marketing will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Lulu Bee Marketing discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Lulu Bee Marketing believes in good faith that disclosure is reasonably necessary to protect the property or rights of Lulu Bee Marketing, third parties or the public at large. If you are a registered user of an Lulu Bee Marketing website and have supplied your email address, Lulu Bee Marketing may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Lulu Bee Marketing and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Lulu Bee Marketing takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Lulu Bee Marketing uses cookies to help Lulu Bee Marketing identify and track visitors, their usage of Lulu Bee Marketing website, and their website access preferences. Lulu Bee Marketing visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Lule Bee Marketing's websites, with the drawback that certain features of Lule Bee Marketing's websites may not function properly without the aid of cookies.

Business Transfers

If Lulu Bee Marketing, or substantially all of its assets, were acquired, or in the unlikely event that Lulu Bee Marketing goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Lulu Bee Marketing may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Lulu Bee Marketing and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Lulu Bee Marketing may change its Privacy Policy from time to time, and in Lule Bee Marketing's sole discretion. Lulu Bee Marketing encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a lulubeemarketing.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at lb@lulubeemarketing.com or by mail at Lulu Bee Marketing

 

[PO Box 911064, San Diego, CA, 92191, United States]

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